Terms of Service

These Terms of Service ("Terms") govern your use of the services provided by Johansen Holdings Limited operating as Amara ("we," "us," or "our"). By using our services, you agree to these Terms. Please read them carefully.

About Amara

Johansen Holdings Limited operates as Amara, a commercial concierge and market entry coordination service. We facilitate and coordinate business setup processes in the UAE by working with licensed third-party specialists.

Legal Operator: Johansen Holdings Limited
Jurisdiction: Masdar City Free Zone, Abu Dhabi, UAE
License Number: MC 14076
Incorporation Date: 16 Oct 2025

Service Model and Scope

What We Do

Amara provides coordination, planning, sequencing, facilitation, and oversight services for:

• Market entry planning and strategy
• Company setup coordination
• Visa and HR service coordination
• Banking enablement facilitation
• Compliance planning and coordination
• Operations enablement support

What We Do Not Do

Amara does not provide regulated professional services. We do not:

• Provide legal advice or act as a law firm
• Provide tax advice or act as an accounting firm
• Provide immigration advice or act as an immigration provider
• Provide financial advice or act as a financial advisor
• Guarantee specific outcomes, approvals, or processing times

All regulated services are delivered by licensed third-party providers under their respective professional licenses. Amara coordinates and facilitates these services but does not provide them directly.

Business Model and Fees

Discovery and Scoping

We offer free discovery and scoping consultations to understand your business needs and market entry requirements.

Coordination Fees

Amara charges coordination fees for our services, which may include:

• Retainer/Subscription Fees: Ongoing coordination and project management services provided on a retainer or subscription basis
• Project Fees: One-time fees for specific coordination projects or service packages

All coordination fees are clearly disclosed before engagement. Fees are separate from third-party service provider fees.

Third-Party Service Fees

Licensed third-party specialists (law firms, PRO services, accounting firms, immigration providers) charge their own fees for regulated services. These fees are separate from Amara coordination fees and are paid directly to the service provider or as pass-through fees clearly disclosed in advance.

Referral Commissions

In some cases, Amara may receive referral commissions from third-party service providers. Where applicable, such commissions are disclosed to clients in accordance with applicable regulations and ethical standards. This does not affect the fees charged to clients or the quality of services provided.

Service Delivery and Third-Party Providers

Amara coordinates with licensed third-party specialists to deliver services. These providers operate independently under their own professional licenses and are responsible for:

• The quality and delivery of regulated services
• Compliance with their professional licensing requirements
• Their own terms of service and client agreements
• Professional liability and insurance coverage

While Amara facilitates coordination and oversight, we are not responsible for the professional services delivered by third-party providers. Clients enter into separate agreements with service providers as applicable.

No Guarantees or Warranties

Amara does not guarantee or warrant:

• Specific outcomes, approvals, or processing times
• That services will meet all client expectations
• That third-party providers will deliver services within specific timeframes
• Regulatory approvals or visa approvals

Business setup, visa applications, and regulatory processes are subject to government and regulatory authority decisions, which are outside our control.

Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information
• Timely responses to information requests
• Payment of coordination fees and third-party service fees as agreed
• Compliance with applicable laws and regulations
• Making independent decisions regarding business setup and service providers

Limitation of Liability

To the maximum extent permitted by law, Amara's liability is limited to the coordination fees paid by the client. We are not liable for:

• Decisions made by government or regulatory authorities
• Services delivered by third-party providers
• Indirect, consequential, or incidental damages
• Loss of profits, business opportunities, or data

Intellectual Property

All content, materials, and intellectual property on our website and in our services are owned by Amara or our licensors. You may not reproduce, distribute, or use our content without permission.

Termination

Either party may terminate service agreements with reasonable notice. Upon termination, clients remain responsible for fees incurred and services delivered up to the termination date.

Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi, UAE.

Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes indicates acceptance of the updated Terms.

Contact Information

For questions about these Terms, please contact us:

Johansen Holdings Limited
Email: hello@amara-arabia.ae
Address: Masdar City Free Zone, Abu Dhabi, United Arab Emirates
License: MC 14076

Important Disclaimers